SCHEDULE A TOUR   (956) 541-7363

 NOTICE

STUDENT COMPLAINT POLICY

Dear Students:


This school has a Certificate of Approval from the Texas Workforce Commission(TWC).


The TWC-assigned school number is S3159.


This school's programs are approved by Texas Workforce Commission, Career Schools, and Colleges; and by the Texas Department of Aging and Disability Services.



STUDENT GRIEVANCES


General Educational Services of Texas, LLC believes that many questions and concerns can be resolved through communication. In the event that an issue should arise, General Educational Services of Texas, LLC has set up means to appropriately address and hopefully resolve the student's concern. The student grievance procedure is designed to address complaints and grievances regarding decisions or actions of both faculty and staff members.


Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school's catalog. Schools are responsible for ensuring and documenting that all students have received a copy of the school's grievance procedures and for describing these procedures in the school's published catalog. If, as a student, you were not provided with this information, please inform school management.


Students dissatisfied with this school's response to their complaint or who are not able to file a complaint with the school can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable. 


Information on filing a complaint with TWC can be found on TWC's website at www.texasworkforce.org/careerschoolstudents.

                               


Texas Workforce Commission

Career Schools and Colleges, Room 226T

101 East 15th Street

Austin, Texas 78778-001    

Phone:512-936-3100

texsworkforce.org/careerschools